Reliable Holiday Home Support
in the Bay of Islands

I provide local oversight, changeover checks, and practical on-the-ground support for holiday home owners who can’t always be here themselves.

Our Support Packages

Essential Support

15% Commission on Gross Rental Income

Guest messaging (arrival, during stay, check-out)
Local on-call contact for genuine issues
Check-in and check-out inspections
Linen and cleaning coordination
Restocking of basic supplies (owner reimbursed)
Coordination of urgent or routine issues
Clear communication with owners

Ideal for owners who self-manage bookings but need reliable local help. No commission if no bookings.

Enhanced Property Care

18% Commission on Gross Rental Income

Everything in Essential
Monthly full property check
Exterior and garden monitoring
Storm and weather response checks
Maintenance coordination (non-urgent)
Monthly owner update summary (with photos)

Ideal for out-of-town owners wanting proactive care.

Premium Hands-Off Support

22% Commission on Gross Rental Income

Everything in Enhanced Care
Booking calendar oversight and inquiry responses
Pricing recommendations (based on local market data)
Cleaner and contractor management
Priority 24/7 response
Quarterly performance review

Ideal for overseas or multi-property owners. (Active marketing available as add-on.)

Add-On Services

Custom Website with VikBooking Integration

One-Off Fee: $1,500–$2,500 (depending on complexity) + Optional $50/month Maintenance

We'll build a professional WordPress website for your holiday home, complete with VikBooking – a powerful booking engine that handles direct reservations from your site. It integrates seamlessly with Vik Channel Manager to sync availability, rates, and bookings across major channels like Airbnb, Booking.com, Expedia, and more.

Custom design tailored to your property
VikBooking setup for independent direct bookings
Channel integration for real-time sync (availability, rates, restrictions)
Automated notifications for new bookings, modifications, or cancellations
Basic SEO and mobile optimization
Training on how to manage your site

Boost direct bookings and reduce OTA fees while keeping everything centralized.

Other Add-Ons

Full Listing Setup & Active Marketing: +3% commission – Get your property on Airbnb, Bookabach, Booking.com, etc., with optimized listings.
Professional Photography: One-off $300–$500 – High-quality photos to make your listing stand out.
Key Safe Installation or Initial Setup: $200 – Secure access for guests and cleaners.

What Owners Are Responsible For

While our commission covers coordination, communication, inspections, and oversight, owners remain responsible for the following variable costs (reimbursed at cost, no markup):

Professional cleaning and linen hire between stays
Restocking of guest supplies (e.g., toilet paper, soap, tea/coffee)
Maintenance, repairs, and contractor call-outs
Utilities, council rates, insurance, and other ongoing property expenses

Platform fees (e.g., Airbnb or Bookabach commissions) and GST are handled separately by the booking channel.

We focus on maximising your net income while keeping things transparent and hassle-free.

Reliable Holiday Home Support in the Bay of Islands